Privacy Policy

Effective Date: 09/01/2024

Maui Tech Support a DBA for Island Service Group LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how you can manage your preferences.

1. Information We Collect

We will collect your name, email address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form.

We may collect the following types of personal information when you interact with our website, services, or communication channels:

Contact Information: Email addresses, phone numbers, and names provided through our contact forms or other communication methods.
Technical Information: IP addresses, browser types, and other data collected through cookies and analytics tools to improve website performance.
Other Information: Any additional details you voluntarily provide, such as in comments or inquiries.

2. How We Use Your Information

We use the information collected to:

Respond to your inquiries and provide requested services.
Send direct communication via email or SMS (text messages).
Improve our website, services, and customer experience.
Comply with legal obligations and prevent fraudulent activity.
We retain your information as long as you are subscribed to our SMS service, you may request deletion at any time my emailing help@mauitechsupport.com or reply STOP or CANCEL to 808-517-5027.

3. SMS Messaging and Opt-Out

By providing your phone number through our website, you consent to receive SMS messages from Maui Tech Support a DBA for Island Service Group LLC from the phone number 808-517-5027 related to your inquiry or services. If you wish to opt out of SMS communications, you can:

Reply STOP or CANCEL to any SMS message you receive from us.
Text STOP or CANCEL to Maui Tech Support at 808-517-5027
Email us at Help@MauiTechSupport.com with Opt-Out of SMS in the subject line.
You can also reply with HELP to receive additional assistance.

Please note that opting out of SMS messages does not affect other forms of communication, such as emails or service-related notifications.

After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending and receiving text messages, especially if you do not have an unlimited plan.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We use your data solely for sending updates, promotions, and reminders related to our products or services.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Maui Tech Support will not sell, rent, or share the collected mobile numbers.

5. Data Security and Retention

We protect your data with secure storage measures to prevent unauthorized access.

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic, improve functionality, and enhance your experience. By using our website, you agree to our use of cookies. You can manage your cookie preferences through your browser settings.

7. Your Rights and Choices

You have the right to:

Access and update your personal information by contacting us at Help@MauiTechSupport.com.
Opt-out of receiving marketing emails by clicking the unsubscribe link in our messages.
Request the deletion of your personal information, subject to legal and business requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review it periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: Help@MauiTechSupport.com
Phone: 808-517-5027