The Foundation Plan is built for small businesses that want consistent, proactive IT support without the complexity or cost of a fully managed service. A simple plan. A local team. Real peace of mind.
Sound familiar?
If any of these sound like your office, the Foundation Plan was built for you.
Reactive support means problems are already affecting your business before anyone steps in. There is no one watching out for issues before they happen.
Every hour your team spends dealing with a computer issue is an hour not spent on your actual work. Downtime adds up fast in a small office.
Unpatched software, weak passwords, and no antivirus monitoring are open doors for attackers. Most small businesses assume they are protected until they are not.
Every time you hire someone new, someone has to set up their accounts and devices. Without a plan, that falls on whoever has the most patience that day.
What is included
The Foundation Plan covers the essentials, proactively managed so you do not have to think about them.
A block of support hours included every year for both onsite and remote assistance, so help is always available when you need it.
Our team reviews your systems every quarter to catch issues early, check performance, and make sure everything is running the way it should be.
We keep your Windows and Mac devices updated every month. Consistent patching is one of the most effective ways to prevent security vulnerabilities.
We deploy and manage business-grade antivirus protection across your devices. The software cost is included, no extra licenses to manage.
We help you and your team set up multifactor authentication so your accounts stay protected even if a password is ever compromised.
When you hire someone new, we handle setting up their accounts in Microsoft 365 or Google Workspace so they are ready to work from day one.
Once a year we sit down with you to review your technology, talk about where your business is headed, and make sure your IT setup is keeping up with your growth. No extra charge.
How it works
A quick 20-minute conversation with our team to learn about your office, your current setup, and what you actually need.
We take a look at your current technology, identify any gaps or risks, and put together a clear picture of your situation.
No jargon, no confusing line items. Just a clear description of what we will do and a flat monthly rate.
Onboarding is handled by our team. Most offices are fully set up within one week of signing.
Is this the right plan for you?
The Foundation Plan is a great fit if your office looks like this.
Need support for a larger office? Ask us about the Expanded Foundation Plan for offices with 10 or more employees, or our Fully Managed IT service for complete office technology management.
Industries we serve
Good to know
The Foundation Plan is designed to be straightforward. Here is what falls outside of it so there are no surprises.
The Foundation Plan covers desktop and laptop devices. If your office runs a server, ask us about our Fully Managed IT service.
Your plan includes a generous block of support hours per year. Additional hours beyond that are available at our standard hourly rate.
Real-time security operations center monitoring is available as an add-on through Security+ by Maui Tech Support.
We perform operating system patching monthly. For environments that require weekly patching, ask us about Fully Managed IT.
Every business is different. If you are not sure whether the Foundation Plan covers what you need, book a free call and we will give you an honest answer.
What clients say
“Joe’s competence and professionalism were immediately apparent. I was at ease and knew he would solve the issues I was dealing with. He always takes the time to diagnose the root cause, ensuring a long-term solution. I worry a lot less now knowing that any IT need that comes up, Joe will respond in a timely manner.”
Kihei, Maui“Joe Elgin came to my client’s rescue multiple times on very short notice. He was super aloha and is capable of solving almost any technical issue from mundane to complex!”
Google Local Guide“Joe is amazing! He got my Starlink set up and a new printer too. Absolutely excellent service!!”
Maui ResidentThe Foundation Plan is designed for smaller offices that want consistent proactive support without full device management. It includes a set number of support hours per year, quarterly health checks, monthly patching, antivirus, and more. Fully Managed IT covers everything the Foundation Plan does and adds complete endpoint management, unlimited support, and deeper monitoring across all your devices. If you are not sure which fits your office, a free call with our team will help you decide.
Additional hours beyond what is included in your plan are available at our standard hourly rate. We will always let you know before you go over so there are no surprise bills.
Yes. We support both Windows and Mac environments. Monthly patching and antivirus coverage applies to both.
We offer an Expanded Foundation Plan for offices with 10 or more employees that includes additional support hours. If your office is larger or needs more comprehensive coverage, our Fully Managed IT service may be the better fit. We will help you figure out the right option on your free call.
Most offices are fully onboarded within one week of signing a service agreement. We handle the setup so your team does not have to.
Yes. We support both platforms and can assist with account setup, new employee onboarding, and general administration for either environment.
Book a free 20-minute call with our team. We will learn about your office, review your current setup, and tell you honestly whether the Foundation Plan is the right fit. No pressure, no commitment.
Or email us at Help@MauiTechSupport.com